How do I verify my account?
Well done! By signing up to become an investor, you’ve taken the first step to a better financial future. Now, before you can start investing, you need to complete your account verification.
When you sign up to become an investor, you have to do 3 things:
Click on each requirement for more information.
If you haven’t completed all 3 steps, then we can’t fully verify your account. Please ensure you’ve completed the entire verification process.
If you’ve done all 3 steps, uploaded the required documents, and completed all the required fields, it will take our verification team roughly 1 business day to complete your verification. If it’s taking longer than 1 business day to get your account verified, then it means that we might have a backlog due to weekends & holiday breaks, or because some documents are missing or weren’t uploaded correctly. If it's taking longer than 3 business days and you haven't received an update, please contact us via the support form at the bottom of this article so we can assist you.